1. Introduction

At Sypnia, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. By using Sypnia, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, password, and profile picture
Project Data: Content you create including threads, documents, canvases, and tasks
Communication: Messages, feedback, and support requests
Payment Information: Billing details processed through our payment providers

2.2 Information Collected Automatically

Usage Data: Features used, pages visited, and interactions with the Service
Device Information: Browser type, operating system, and device identifiers
Log Data: IP address, access times, and referring URLs
SDK Events: If you integrate our SDK, we collect the events you configure

3. How We Use Your Information

We use the collected information to:

Provide, maintain, and improve our Service
Process transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent or unauthorized activities
Personalize and improve your experience
Train and improve our AI models (using anonymized data)

4. AI and Your Data

Our AI assistant NIA processes your queries to provide helpful responses. Here's how we handle AI-related data:

Your conversations with NIA are stored to provide context and history
We may use anonymized interaction patterns to improve our AI models
Your code and project content is not shared with third parties for AI training
You can delete your conversation history at any time

5. Data Sharing and Disclosure

We may share your information in the following situations:

With your consent: When you explicitly authorize sharing
Team members: With other members of your Sypnia projects
Service providers: With vendors who help us operate our Service (hosting, analytics, payment processing)
Legal requirements: When required by law or to protect our rights
Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate security measures to protect your data:

Encryption in transit (TLS/SSL) and at rest
Regular security assessments and monitoring
Access controls and authentication requirements
Secure data centers with physical security measures

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you with services. We may retain certain information after account deletion for legal compliance, dispute resolution, or legitimate business purposes. You can request deletion of your data by contacting us.

8. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Update inaccurate or incomplete data
Deletion: Request deletion of your personal data
Portability: Receive your data in a structured, machine-readable format
Objection: Object to certain processing of your data
Restriction: Request limitation of processing

To exercise these rights, please contact us at support@controla.club

9. Cookies and Tracking

We use cookies and similar technologies to:

Keep you signed in
Remember your preferences
Understand how you use our Service
Improve our Service based on usage patterns

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Service.

10. Third-Party Services

Our Service may contain links to or integrations with third-party services. We are not responsible for the privacy practices of these services. We encourage you to review their privacy policies before providing any information to them.

11. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes indicates your acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: support@controla.club